Shipping policy

1️⃣ Shipping Methods / 配送方式
English:
We offer standard and express shipping. Delivery times depend on your location and selected shipping method.

  • Standard Shipping: 20–40 business days

  • Express Shipping: 15–20 business days

中文:
我们提供标准和快递配送。配送时间取决于您的位置和选择的配送方式。

  • 标准配送:20–40个工作日

  • 快递配送:15–20个工作日


2️⃣ Shipping Costs / 运费
English:
Shipping costs are calculated at checkout based on your location and the weight of your order.

中文:
运费将在结算时根据您的位置和订单重量计算。


3️⃣ Order Processing / 订单处理
English:
Orders are usually processed within 1–3 business days after payment confirmation.

中文:
订单通常在付款确认后 1–3 个工作日内处理。


4️⃣ Tracking / 物流追踪
English:
Once your order is shipped, you will receive a tracking number via email.

中文:
订单发货后,我们会通过邮件发送物流追踪号码。


5️⃣ Customs & Duties / 海关与税费
English:
International orders may be subject to customs duties or import taxes. Buyers are responsible for these charges.

中文:
国际订单可能需缴纳关税或进口税,相关费用由买家承担。


6️⃣ Lost or Damaged Packages / 丢失或损坏
English:
If your package is lost or damaged during shipping, please contact us within 7 days of delivery. We will assist you with a replacement or refund.

中文:
如包裹在运输过程中丢失或损坏,请在收到货物后 7 天内联系我们。我们将协助您更换或退款。